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Kaora Pty Ltd is committed to protecting your privacy and personal information when you deal with us.
If you wish to view the personal information you have provided or, comment on or obtain further information about our privacy policy, please contact us at support@kaora.com.au.
This Privacy Policy is provided to make you aware of how we collect, use and manage personal information we receive from customers. Our Privacy Policy deals with the following:
The Privacy Act 1988 (Cth) (“the Act”), regulates the way in which many private sector organisations including Kaora, collects, uses, keeps secure and discloses personal information. The Act aims to give people greater control over the way information about them is handled, by requiring organisations to comply with 13 National Privacy Principles or to establish an approved privacy code.
The National Privacy Principles apply to Kaora and cover areas such as collection, use and disclosure of personal information, data quality and security and access and correction rights for individuals.
Kaora highly values privacy and will comply with the Privacy Act 1988 at all times.
Some information provided to us by customers, suppliers, agencies, contractors and other third parties might be considered private or personal. Without these details, we would not be able to carry on our business and provide our services to you. We will only collect such personal information if it is necessary for one of our functions or activities.
In particular, personal information is collected from people in the following situations by Kaora:
Financial information that is collected via the website may be used by us to bill you for products and services. Any financial information that is collected is for the purpose of transaction approval and funds transfer. The financial information we collect from you is strictly confidential.
At or before the time the personal information is collected by us, we will take reasonable steps to ensure that you are made aware of who we are, the fact that you are able to gain access to the information held about you, the purpose of the collection, the type(s) of organisations to which we usually disclose the information collected about you, any laws requiring the collection of the information and the main consequences for you if all or part of the information is not collected.
We may use or disclose personal information held about an individual for the primary purpose for which it is collected (eg. provision of our goods and services, including shipping, administration of our goods and services, notification to you about changes to our goods and services and record-keeping following termination of our goods and services to you).
We may also use such information for a purpose related to the primary purpose of collection and where you would reasonably expect that we would use the information in such a way. This information is only disclosed to persons outside our business in the circumstances set out in this policy or as otherwise notified to you at the time of collection of the information.
In addition we are permitted to use or disclose personal information held about you:
Our website may contain links to other websites and those third party websites may collect personal information about you. We are not responsible for the privacy practices of other businesses or the content of websites that are linked to our website. Kaora encourages users to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Security and storage
Kaora places a great importance on the security of all information associated with our customers, suppliers, agencies, contractors and other third parties. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control.
Personal information is de-identified or destroyed securely when no longer required by us.
Kaora retains the information you provide to us including your contact details to enable us to verify transactions and customer details and to retain adequate records for legal and accounting purposes. This information is held on secure servers in controlled facilities.
Information stored within our computer systems can only be accessed by those entrusted with authority and computer network password sanctions.
No data transmission over the Internet can be guaranteed to be 100 percent secure. As a result, while we strive to protect users' personal information, Kaora cannot ensure or warrant the security of any information transmitted to it or from its online products or services, and users do so at their own risk. Once Kaora receives your transmission, we make every effort to ensure its security on our systems.
Ultimately, you are solely responsible for keeping your passwords and/or account information secret. You should be careful and responsible whenever you are online.
Kaora is committed to maintaining accurate, timely, relevant and appropriate information about our customers, suppliers, agencies, contractors and other third parties. Whenever possible, you may access your personal information held by Kaora at any time, through our office administration staff on support@kaora.com.au.
We will authorise the correction of any inaccurate data upon receiving advice to this effect from you. To ensure confidentiality, details of your personal information will be passed on to you only if we are satisfied that the information relates to you.
As is standard practice on many corporate websites, Kaora’s website uses ‘cookies’ and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there.
We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services, to study traffic patterns on our website, as well as to study the effectiveness of our customer communications.
This information will only be used for the purpose of website analysis and to help us offer you improved online service. You cannot be identified from this information and it is only used to assist us in providing an effective service on our website.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If Kaora decides to change its Privacy Policy, we will post changes on this Privacy Policy page so that users are always aware of what information is collected, how it is used and the way in which information may be disclosed. As a result, please remember to refer back to this Privacy Policy regularly to review any amendments.
If you have a complaint about our Privacy Policy or the collection, use or safe disposal or destruction of your personal information, your complaint should be directed to: support@kaora.com.au.
We will investigate your complaint and attempt to resolve any breach that might have occurred in relation to the collection, use or destruction of personal information held by us about you. If you are not satisfied with the outcome of this procedure then you may request that an independent person (usually the Commonwealth Privacy Officer) investigate your complaint.
If you require further information regarding our Privacy Policy, please contact us at the following address: support@kaora.com.au.
Should you wish to read more information on privacy legislation or the National Privacy Principles, we recommend that you visit the Federal Privacy Commissioner's website at https://www.oaic.gov.au/ .
You accept that your use of this website includes your acceptance of this Privacy Policy and the Terms & Conditions.
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